tk791's Privacy Policy

tk791 ("we", "our", "platform") provides a trusted online casino and betting service for players in Bangladesh. This privacy policy ("policy") explains how we collect your personal information, use it, share it with third parties, and keep it secure.

By using our website, mobile platform, or any of our services, you are considered to have agreed to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.

tk791 provides services only to individuals aged 21 or older. We do not knowingly collect information from any person under the age of 21.

We collect two types of information — what you provide directly and what is collected automatically through your use of the platform.

2.1 Information You Provide

• Full name, date of birth, and national identity card details (for identity verification)
• Email address and mobile number
• Payment details related to bKash, Nagad, Rocket, Upay, or bank accounts
• Login credentials (username and encrypted password)
• Any information provided when communicating with the support team

2.2 Automatically Collected Information

• IP address, device type, browser information, and operating system
• Time of site access, pages visited, and session duration
• Betting and gaming history, transaction records
• Information collected through cookies and similar tracking technologies

tk791 uses your information only for specific and legitimate purposes. We never sell your information or transfer it to unauthorized third parties.

• Creating, managing, and securing accounts
• Processing financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer
• Identity verification and fraud prevention
• Providing 24/7 customer support (via live chat and email)
• Improving platform performance and analyzing user experience
• Fulfilling legal obligations and conducting audit activities
• Enforcing responsible gaming policies and preventing access by minors
• Managing bonuses and promotional offers (such as: 100% first-deposit bonus)

We give the highest priority to the confidentiality of your information. We do not share your information with any third party except in the limited circumstances described below.

4.1 Service Provider Partners

We work with trusted technology and payment service providers who carry out specific functions on our behalf. All such partners operate under strict confidentiality agreements and may use your information only for the purposes stated in those agreements.

4.2 Legal Requirements

We may be required to disclose information in response to a court order, legal process, or a lawful request from a government authority. In such cases, we will provide the minimum information permitted by law.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of tk791's business operations, user information may form part of the transferred assets. However, the terms of this policy will remain in effect at all times.

tk791 has put in place industry-standard technical and administrative measures to protect your personal and financial information.

• SSL encryption — all data transmission is completed through encrypted channels
• Two-Factor Authentication option provided
• Secure payment gateway — bKash, Nagad, Rocket, Upay, and bank transfer information is encrypted
• Regular security audits and vulnerability testing
• Access control — only authorized personnel can access the information they need
• Server security and data backup systems

However, no method of transmitting or storing information over the internet is completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.

tk791 uses cookies and similar tracking technologies to improve your experience on the service.

6.1 Essential Cookies

These cookies are essential for the core functions of the platform. They store your session information, security tokens, and login status. Without these cookies, the site will not work properly.

6.2 Analytics Cookies

These cookies help us understand how users are using the platform — which pages are visited most, how long sessions last, and so on. This information is collected in aggregate and does not identify any individual.

6.3 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling cookies may cause some features of the site to not work properly.

tk791 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

• Active account information: retained for as long as the account remains open
• Financial transaction records: retained for the period required by legal obligations
• After an account is closed, some information may be kept for a limited period for fraud prevention and legal purposes
• Audit logs and security records: retained for a defined period

You have a number of important rights over your own personal information. tk791 respects these rights and is committed to responding to your requests.

8.1 Access & Correction

You can view the personal information stored in your account at any time and request corrections to any inaccurate information. Send correction requests through our support team.

8.2 Request for Data Deletion

In certain circumstances, you may request that your personal information be deleted. However, information required to fulfill legal obligations or to resolve an ongoing dispute may not be possible to delete.

8.3 Objection to Processing

You may object to the use of your information for specific purposes. For example, if you do not want your information used for promotional communications, let our support team know.

8.4 Data Portability

If you would like a copy of your information, contact us. We will provide your information in a standard format within a reasonable time.

The tk791 platform may reference certain third-party services, such as game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, etc.). These service providers have their own privacy policies.

We are not responsible for the privacy practices of these third parties. However, we work only with trusted and reputable service providers who follow industry-standard security practices.

tk791 strictly provides services only to individuals aged 21 or older. We do not knowingly collect or process information from any person under the age of 21.

If we become aware that a minor has created an account on our platform, we will immediately close that account and securely delete all associated information. If parents or guardians believe their child is using our platform, please contact the support team immediately.

tk791 reserves the right to update this privacy policy at any time. For significant changes, we will post a notice on the platform or inform you via your registered email.

Continuing to use the platform after changes have been made will be considered as your agreement to the new policy. We therefore recommend reviewing this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available 24/7 to assist in both Bengali and English.

We take your complaints seriously and make every effort to resolve them quickly. Protecting your privacy is one of our primary responsibilities.